Data Protection & Privacy

Indibet's Privacy Policy — Your data is safe with us

Indibet always places the highest priority on the security of your personal data. Read our Privacy Policy to understand exactly how your information is collected, stored, and protected.

Last Updated: 2026 | Applicable: All Indibet users
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Table of Contents

If you have any privacy-related questions, please contact our support team.
This Privacy Policy applies to all users of the Indibet platform. By using the platform, you are considered to have accepted this policy.

1. Introduction & Commitment

Indibet is one of Bangladesh's most trusted online gaming platforms. Our Privacy Policy is an honest, transparent commitment to you — every piece of personal information you share with us is kept as secure as possible. We believe that earning a player's trust starts with protecting their data, above all else.

This Privacy Policy explains in detail what types of information we collect, why we collect it, how it is used, and the circumstances under which it may be shared with third parties. Indibet's Privacy Policy is built to meet international data protection standards and is updated regularly. Our goal is simple — to let you play with complete peace of mind.

By registering on Indibet or using the platform, you are considered to have automatically consented to this Privacy Policy. We recommend reading this policy carefully before you start using the platform.

Indibet never sells your personal data. Your information is used solely to deliver and improve our services, and to keep your account secure.

2. What Information Do We Collect?

Indibet collects two types of information from you — data you provide directly and data generated automatically while you use the platform. The information you submit at registration is essential for identity verification and account management. Beyond that, certain technical data is also collected to maintain platform security and improve your experience.

Data Type What Information Why It Is Collected
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Email, phone number, address Account Communication & Verification
Financial Information Bank or mobile banking details Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Data Game history, betting records, transaction logs Account Management & Dispute Resolution
  • Only the information strictly necessary is requested at the time of registration.
  • It is Indibet's policy to avoid collecting data that is not necessary.
  • No data is collected from minors (under 18 years of age).
  • Your consent is obtained before any data is collected.

3. How Is Your Information Used?

Indibet uses the data it collects for clearly defined purposes only. No information is used beyond its intended scope. Every piece of data has a specific reason behind its use, and it is always handled with your best interests in mind.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete the KYC (Know Your Customer) process.
  • To ensure platform security and prevent fraud.
  • To personalize your gaming experience and improve our services.
  • To send relevant promotions and bonus offers (only with your consent).
  • To fulfill legal and regulatory obligations.
  • To provide support services and resolve disputes.
You can opt out of marketing communications at any time. This will have no impact on your account or access to our services.

4. Is Your Information Shared with Third Parties?

Indibet never sells your personal data or shares it with third parties for advertising purposes. In specific circumstances, limited data sharing may be necessary — and in such cases, only the minimum required information is ever shared.

Necessary information may be shared with payment gateway partners or identity verification services. These partners follow data protection standards as strict as Indibet's. Additionally, data may be disclosed under valid court orders or lawful directives from government authorities.

  • Payment processing partners — solely to complete transactions.
  • Identity verification services — to complete KYC.
  • IT infrastructure partners — for system operations.
  • Legal authorities — when required by court order or applicable law.
  • No data is shared with any marketing or advertising agency.

5. Data Protection Measures

Indibet uses industry-leading technology to protect your data. Every data transfer is secured with SSL/TLS encryption. Data stored on our servers is also encrypted, ensuring no unauthorized access is possible.

Our security team monitors systems around the clock. Any suspicious activity is detected and acted upon immediately. Regular security audits and penetration testing are carried out to identify and address system vulnerabilities.

  • All data transfers are secured with 256-bit SSL encryption.
  • Firewall and intrusion detection systems are active.
  • Encryption and access controls are in place for data storage.
  • Regular security audits and vulnerability assessments.
  • Staff training on data protection is ensured.
  • Data backup and disaster recovery plans are in place.
Your password is never stored in plain text — it is always kept in hashed form.

6. Cookie Policy

The Indibet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that allow the platform to recognize you and remember your preferences.

Indibet uses three types of cookies — essential cookies (required for the platform to function properly), functional cookies (to remember your preferences), and analytics cookies (to gather insights for platform improvement). Indibet does not use third-party advertising cookies.

  • Disabling essential cookies may prevent the platform from functioning properly.
  • Non-essential cookies can be disabled from your browser settings.
  • Data obtained from cookies is never sold to third parties.
  • Cookies are automatically deleted once they expire.

7. Your Rights

Indibet believes every user has full ownership over their personal data. We respect that right, and you can exercise any of the following rights at any time.

Right to Access Your Data

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

Under certain conditions, you may request the deletion of your personal data.

Right to Restriction of Processing

In specific circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a standard portable format.

Right to Object

You may object to your data being used for marketing or other specific purposes.

To exercise any of the rights above, contact the Indibet support team. Requests are typically processed within 30 business days.

8. How Long Is Your Data Retained?

Indibet does not retain your data longer than necessary. All information is kept for as long as your account remains active. After an account is closed, certain data may be retained for a defined period to meet legal and regulatory obligations.

  • Transaction records: generally retained for up to 5 years.
  • Identity verification data: may be retained for 5–7 years as required by law.
  • Communication records: support history retained for up to 3 years.
  • Marketing consent records: retained as proof of objection.
  • Once the retention period expires, data is securely deleted or anonymized.

9. Privacy Policy Updates

Indibet reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via email or a platform notification. Any updated policy takes effect from the date it is published.

We recommend revisiting this page periodically to stay up to date with the latest policy. Continued use of the platform after any updates will be considered acceptance of the revised policy.

If there are any major changes to the Privacy Policy, Indibet will inform users at least 7 days in advance.

Why Indibet's Privacy Policy Trustworthy?

Maximum Encryption

Every data transfer on Indibet is secured with 256-bit SSL encryption. Bank-grade security measures ensure your information stays protected at all times.

Data Is Never Sold

Indibet makes a clear commitment — your personal data is never sold to third parties or used for advertising. Your information exists solely to serve you.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Requesting or storing unnecessary data goes against Indibet's policy.

Transparent Policy

Indibet's Privacy Policy is written in plain, straightforward language so every user can understand it easily. Nothing is hidden behind complex legal jargon.

Quick Response

All data-related requests are processed within 30 business days. The Indibet support team is always here to help.

Regular Updates

Indibet's Privacy Policy is regularly reviewed and updated to ensure full compliance with the latest legal standards and industry best practices.

About Privacy Frequently Asked Questions

No, Indibet never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can contact the Indibet support team at any time to request access to or deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

Yes. All payment information on Indibet is secured with SSL encryption. Only the necessary data is shared with third parties during payment processing, and those partners adhere to strict security policies.

If any significant changes are made to the Privacy Policy, Indibet will notify you by email or platform notification at least 7 days in advance. The date of the most recent update is also always displayed on this page.

Yes, Indibet uses cookies to enhance your experience. However, non-essential cookies can be disabled from your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.
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Your data is safe — get started now!

Your privacy is fully protected at Indibet. Register with confidence and enjoy a great gaming experience.

For users aged 18 and above. Please play responsibly.

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